Graven Guild Privacy Policy

Effective Date: 08/02/2025

Graven Guild Ltd ("we," "our," "the Company") values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Data Collection & Use

We collect personal information, including names and email addresses, for:

  • Sending updates and newsletters.

  • Responding to inquiries.

  • Maintaining contractual agreements with Licensees.

We do not sell, trade, or share personal information with third parties, except as required for legal compliance or operational needs (e.g., website hosting).

User Rights

Under GDPR, you have the right to:

  • Access and receive a copy of your personal data.

  • Request corrections or deletion of your information.

  • Object to data processing or request restrictions.

  • Lodge complaints with the ICO if necessary.

To exercise your rights, contact us at info@gravenguild.com.

Data Retention & Security

We retain your data as long as necessary for legal compliance and business operations. Security measures are in place to prevent unauthorized access or misuse.

Licensee Data

Licensees must provide business details necessary for legal documentation. This includes business name, registration number, and contact information. We may track sales locations for marketing and monitoring purposes.

Cookies & Tracking

Our website uses cookies for functionality and analytics. By using the site, you consent to cookie usage. You may adjust settings in your browser.

Marketing & Communications

We may send marketing emails, but you can opt out at any time. Unsubscribing does not affect essential service communications.

Third-Party Services

We use trusted third-party services for:

  • Hosting and maintaining our website.

  • Processing and storing data securely.

  • Marketing and analytics purposes.

Minors

Our services are not intended for children. We do not knowingly collect personal information from minors.

Policy Updates

We may update this policy periodically. Continued use of our services constitutes acceptance of the updated terms.

Contact Us

For privacy-related inquiries, contact us at:

Graven Guild Ltd
Unit 34879, PO Box 92, Cardiff, CF11 1NB
Email: info@gravenguild.com